The following article describes how to configure email when two or
several people need to receive the same incoming email address.
You may be a business owner and want your secretary or assistant to
receive a complete copy of all emails that come into your info@
account. Or you may be two or more business partners who want to
receive all incoming email to your sales@ email account. Whatever your
configuration, the following describes how to set up mailboxes to
Example: Mr Colin Smith and Mr Bill Banks are business
partners and own the domain name 'smith-banks.com'. They each would
like to have their own individual email address, email@example.com and firstname.lastname@example.org. In addition to this they want the email address email@example.com, and this is the email address that they wish to share and both get a copy of all incoming emails.
- First their two personal email addresses are created, firstname.lastname@example.org and email@example.com as two separate mailboxes (see How to set up a new email address/mailbox).
- Then the third email address is created, firstname.lastname@example.org, this also needs to have its on separate mailbox.
- Next, a Mail Group is created for the mailbox email@example.com, with each email address that should receive copies of incoming email added to the mail group.
- Last, the mailbox for firstname.lastname@example.org
is disabled. This means that the original receiving mailbox will not
fill up with emails after they have been distributed to the mail group.
When Mr Smith now checks his email (either via Teckna Webmail or
downloaded to his desktop pc) he receives all email addressed to email@example.com and firstname.lastname@example.org. Mr Banks receives in his inbox all email addressed to email@example.com and firstname.lastname@example.org. And they are very happy.