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		<title><![CDATA[Email - Knowledgebase Articles]]></title>
		<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=view&parentcategoryid=4]]></link>
		<description><![CDATA[Knowledgebase Articles Provided by TecknaOnline]]></description>
		<language><![CDATA[en-us]]></language>
		<copyright><![CDATA[TecknaOnline]]></copyright>
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			<title><![CDATA[Setting up email on your iPhone]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=62]]></link>
			<description><![CDATA[
<h1><span style="font-weight: bold; text-decoration: underline;">
Setting Up your email account on your iPhone

</span></h1><p>This FAQ has been used many times to set up iPhone email accounts. If this does not work for you, please contact your phone]]></description>
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		<item>
			<title><![CDATA[What is POP3?]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=6]]></link>
			<description><![CDATA[
<div style="text-align: justify; font-family: arial,helvetica,sans-serif;"><font size="2">'POP3' stands for Post Office Protocol-version 3 and is a server which
stores your email. <br /><br />When an email is sent to you, it is stored on a
server (cal]]></description>
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		<item>
			<title><![CDATA[Sending Emails with BT Internet / BT Yahoo ISP ]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=7]]></link>
			<description><![CDATA[<p><font size="2">BT Yahoo (residential broadband services) has recently upgraded
their service and website to include anti spamware amongst other
things. This change has also introduced intermittent problems with
sending emails from a 3rd party email ]]></description>
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			<title><![CDATA[How do I set up a new Email Address?]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=8]]></link>
			<description><![CDATA[
<p style="font-family: arial,helvetica,sans-serif;"><font size="2">New email addresses can be created by the Domain Administrator using the Control Panel.</font></p>
<ul style="font-family: arial,helvetica,sans-serif;"><li><p><font size="2">Log into th]]></description>
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			<title><![CDATA[How do I use Webmail]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=13]]></link>
			<description><![CDATA[<p style="font-family: arial,helvetica,sans-serif;"><font size="2">The access your emails via Teckna's online webmail use one of the addresses below:</font></p><font size="2"><br style="font-family: arial,helvetica,sans-serif;" /></font>
<font size="2">h]]></description>
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			<title><![CDATA[How do I use webmail to read and send email online?]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=14]]></link>
			<description><![CDATA[
<p align="justify"><font face="arial,helvetica,sans-serif" size="2"><strong>Teckna Webmail<br /></strong>Reading and sending email online is achieved via the Teckna Webmail service. Teckna Webmail is a fully featured email system available online via yo]]></description>
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			<title><![CDATA[Email, Sending and Receiving - Read This First]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=15]]></link>
			<description><![CDATA[
<p>The email services provided by Teckna work in a flexible way to
allow you to manage your email in the way you are used to and most
comfortable with.</p>
<p>There are two main ways to manage your email: 
</p><ul><li>online on the internet using Te]]></description>
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			<title><![CDATA[Email and your ISP ]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=16]]></link>
			<description><![CDATA[<p>Your Teckna Email service needs to work in combination with the
broadband (or dial-up) connection service provided by your ISP. Some
ISPs have put certain restrictions in place which take effect when
using a third party Email service such as Teckna']]></description>
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			<title><![CDATA[How to set up Outlook Express (v5 & v6) for Teckna Email]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=17]]></link>
			<description><![CDATA[
<p>Please follow these instructions in order to configure Outlook
Express to receive and send email. Please note that these instructions
are valid only for email services provided by Teckna.</p>
<h3>Prepare your Setup Information</h3>
<p>First, make]]></description>
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		<item>
			<title><![CDATA[SMTP Servers for UK ISPs]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=18]]></link>
			<description><![CDATA[
<br /><table cellpadding="2" border="1" bgcolor="silver"><tbody><tr>
<td align="middle">ISP</td>
<td align="middle">SMTP Server</td>
<td bgcolor="white">&nbsp;</td>
<td align="middle">ISP</td>
<td align="middle">SMTP Server</td></tr>
<tr>
<td>Blu]]></description>
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			<title><![CDATA[How to set up Microsoft Office Outlook (2000, XP and 2003) for Teckna Email]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=19]]></link>
			<description><![CDATA[<p>Please follow these instructions in order to configure Microsoft
Office Outlook (2000, XP and 2003) to receive and send email. Please
note that these instructions are valid only for email services provided
by Teckna.</p>
<h3>Prepare your Setup Info]]></description>
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			<title><![CDATA[How to set up Microsoft Office Outlook 2007 (Windows Vista) for Teckna Email]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=20]]></link>
			<description><![CDATA[<p>Please follow these instructions in order to configure Microsoft
Office Outlook 2007 (Windows Vista) to receive and send email. Please
note that these instructions are valid only for email services provided
by Teckna.</p>
<h3>Prepare your Setup Inf]]></description>
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		<item>
			<title><![CDATA[How to set up Windows Mail (Windows Vista) for Teckna Email]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=21]]></link>
			<description><![CDATA[<p>Please follow these instructions in order to configure Windows Mail
(Windows Vista) to receive and send email. Please note that these
instructions are valid only for email services provided by Teckna.</p>
<h3>Prepare your Setup Information</h3>
<p>]]></description>
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			<title><![CDATA[How to set up Email Sharing]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=22]]></link>
			<description><![CDATA[<p>The following article describes how to configure email when two or
several people need to receive the same incoming email address.</p>
<p>You may be a business owner and want your secretary or assistant to
receive a complete copy of all emails that ]]></description>
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		<item>
			<title><![CDATA[How to set up Email Forwarding]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=23]]></link>
			<description><![CDATA[<p>Email forwarding is set up in the Control Panel by the Domain Administrator or by an Email User.</p>
<ol><li>Log in to the Control Panel as Domain Administrator or Email User (<a href="http://www.teckna.com/helpdesk/index.php?_m=knowledgebase&_a=viewa]]></description>
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		<item>
			<title><![CDATA[How do I change my Email Password?]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=24]]></link>
			<description><![CDATA[<p>You can change your email password in the Control Panel as the Domain Administrator or as an Email User.</p>
<ol><li>Log in to the Control Panel as Domain Administrator or Email User (<a href="http://www.tecknaonline.com/tecknafaq/index.php?action=art]]></description>
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			<title><![CDATA[How to use the Teckna Spam Filter]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=25]]></link>
			<description><![CDATA[<p>The Teckna Spam Filter is controlled and configured from the Control
Panel. Each mailbox has it's own individual spam filter settings and
configuration.</p>
<ol><li>Log in to the Control Panel as Domain Administrator or Email User (<a href="http://w]]></description>
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		<item>
			<title><![CDATA[Dealing with Spam]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=26]]></link>
			<description><![CDATA[<p>To help you deal with the ever increasing problem of spam emails
(unsolicited bulk emails) Teckna have put together the following
guidelines. The Teckna Spam filter, available on all Teckna Email
addresses, is a powerful tool which will identify and]]></description>
		</item>
		<item>
			<title><![CDATA[What is POP3]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=27]]></link>
			<description><![CDATA['POP3' stands for Post Office Protocol-version 3 and is a server which
stores your email. <br /><br />When an email is sent to you, it is stored on a
server (called the POP3 server) until it is downloaded via your email
client (Outlook, Netscape Mail, ]]></description>
		</item>
		<item>
			<title><![CDATA[Email on your mobile Phone]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=28]]></link>
			<description><![CDATA[<p>You can use your mobile phone to receive Teckna email (providing
your mobile phone has the capability to receive emails). Teckna email
can be received via the POP3 or IMAP protocol.</p>
<p>For detailed instructions of how to configure your mobile ph]]></description>
		</item>
		<item>
			<title><![CDATA[Can I Upgrade My Account?]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=31]]></link>
			<description><![CDATA[
Yes, of course. <br /><br />Please contact Teckna and we can arrange to have your
Email account to be upgraded to a full Website Hosting account, or for
a standard website hosting to be upgraded to the advanced service. <br /><br />All
configuration ]]></description>
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		<item>
			<title><![CDATA[Sending Emails With Sky Broadband]]></title>
			<link><![CDATA[http://www.teckna.com/helpdesk/rss/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=63]]></link>
			<description><![CDATA[<span style="font-weight: bold;">Sending Emails With Sky Broadband</span><br /><br /><p itxtvisited="1"><strong itxtvisited="1">Problem sending emails using 
Sky</strong></p>
<p itxtvisited="1" class="forummessage"><br itxtvisited="1" /><br itxtvisited=]]></description>
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